Your First Visit
We want your visit to be calm and stress-free. Here is everything you need to know for your first appointment.
How to prepare
Book in advance
Choose a convenient appointment time online or by phone.
Prepare documents
Bring your pet's vaccination card or passport and any previous medical records.
Bring favorite treats
Treats help during the examination and reduce stress in a new environment.
Write down your questions
Note down any questions or symptoms you want to discuss during the visit.
How your visit works
Three simple steps so you know exactly what to expect.
- Step 1
Book your appointment
Easily online or by phone for a specific time without long waiting.
- Step 2
Arrive stress-free
Park comfortably right by the clinic and prepare in our quiet waiting area.
- Step 3
We find the best treatment
We thoroughly examine your pet, clearly explain our findings, and recommend the optimal treatment plan.
Frequently Asked Questions
Answers to questions most frequently asked by clients before their first visit.
Yes, we are currently accepting new patients. You can book an appointment online or by phone.
Yes, to ensure dedicated time for every patient and minimize waiting times, we operate on a scheduled appointment basis.
During clinic hours, please call us first. We will evaluate the urgency and arrange the quickest possible care.
We accept payments by standard debit/credit cards and cash.
Parking is available in resident/visitor blue zones right outside the clinic. We will gladly deduct the parking fee (CZK 30/hr) from your treatment bill.
Please bring your pet's vaccination record or pet passport, along with any previous medical records if available.
Book your appointment online
Choose a time that suits you. We will get back to you with confirmation.